I've been looking for my next road bike for a little while and settled on a Factor Ostro VAM. I'm somewhat familiar with the brand and just needed to find a bike shop to work with for my order. I of course went to the Factor website but wanted to see if I might be able to get a better deal on the bike. Checking the list of shops on Factor's website didn't give me a bike in my size in inventory so I continued looking online. I came across Beyond Aero and started checking out reviews and things. Psychotically, I even used google maps to view the street the store is on - just to make sure things were ok! Fortunately, Andres has a number of great reviews so that put me at ease. I knew I wanted the Ostro VAM and I was keen for Beyond Aero's build using Zipp wheels so I emailed the shop. Andres was quick to respond. He's also very patient as I submitted a tonne of questions about the build, sizing, possible swaps, and all sorts of things. Each time Andres responded promptly and never made me feel like I was wasting his time. Unfortunately, Andres didn't have the integrated handlebar/stem combo I was looking for so we agreed a price reflecting that and we made the deal. Andres has built up the bike as far as he can and it's now winging its way to me. I'm beyond excited (get it?) for the bike to arrive and thank Andres so much for putting up with all of my questions and indecision. I do wish I'd been able to visit the shop to more fully experience the buying process but maybe I'll get out there one day. As it stands, a 56cm white/chrome Ostro Vam with Sram Force AXS, power meter, and Zipp 404s is heading my way right now! Thank you again Andres! Daniel.

Shop very responsive to questions.