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Terms of Service

These Terms and Conditions of Service (the “Terms of Service”) apply to Beyond Aero ("the Site"). Use of the Site, registering as a member on the Site ("Member"), or executing a transaction on the Site all constitute unconditional acceptance of these terms and conditions.

Beyond Aero, in our sole discretion, reserves the right to change or modify these Terms of Service (TOS), at any time. Your continued use of the Site following the posting of changes will constitute agreement to the changes.


The purchase of merchandise through Beyond Aero is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of California.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The Site is available only to individuals and others who meet the Beyond Aero terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Beyond Aero, whose applications are acceptable to Beyond Aero and who have authorized Beyond Aero to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchased. Beyond Aero reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Select brands listed on are available for in-store purchase only, these are: Abloc, English Cycles, Oakley, and Pinarello.


Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, sales tax will only be charged on orders shipped to California. No other tax or import duty will be applied to orders shipped within the USA.

All prices and offers remain valid as advertised from time to time. The US Dollar price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error, or if the item is out of stock.

Product prices are subject to change. Customers purchasing outside the US will be responsible for import duties and taxes. If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Discount codes are applicable to all items except those already on sale or marked-down on closeout. Other exclusions may apply. All discount codes are valid for 30 days and are for one-time use.


Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. Completion of the contract between you and Beyond Aero will be completed when we ship the goods to you at which time you will receive a second email containing your tracking number, and confirming that your order has been sent. The sale contract is therefore concluded in the State of California, USA, and the language of the contract is English.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS.

While every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.


Beyond Aero insures high value purchases during the time it is in transit until it is delivered to your specified delivery address. Please note that we intend to ship all orders within 1 business day, or upon receipt of a special order item. This timeline may change and be delayed if a fraud alert is triggered. Delivery times appearing on the Site are estimates and are to be used as a guide. Beyond Aero is not responsible for any delays caused by destination customs clearance processes. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay.


We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor's, tablet, or mobile display of any color will be accurate.


Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Beyond Aero Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Beyond Aero and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.


In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Beyond Aero tries to ensure that the information on this site is accurate and complete. Beyond Aero does not promise that Beyond Aero's Content is accurate or error-free. Beyond Aero does not promise that the functional aspects of the Site or Beyond Aero's Content will be error free or that this Site, Beyond Aero Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of Beyond Aero and we accept no responsibility for any such views expressed in any media.


This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.


Appointments made can be cancelled or re-scheduled via our scheduling software up to 24 hours prior to the appointment time. Within 24 hours, appointments can be cancelled by contacting the shop directly, except for fit appointments that have been pre-paid. Pre-paid appointments can be re-scheduled within 24 hours of the appointment time or if cancelled, money can only be refunded in the form of a store credit.

Appointment times are only guaranteed for 15 minutes after slot begins, in the event of a no-show, once 15 minutes have elapsed, Beyond Aero may not be able to honor the appointment for the original slot and may need to re-schedule. For pre-paid appointments in the event of a no-show, appointment may be re-scheduled though a no-show fee of $35 will be charged.

Service appointments don’t guarantee that a service will be completed by the desired time provided when booking the appointment. Beyond Aero will confirm an estimated time of completion upon drop-off at the time of the appointment.


You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site.

You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within the Site. You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to any submissions made by them.


We may include hyperlinks on this Site to other websites or resources operated by parties other than Beyond Aero, including advertisers. We encourage you to learn about the privacy practices of those third parties.


While Beyond Aero will use reasonable endeavors to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.


At our request, you agree fully to defend, indemnify and hold harmless Beyond Aero immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder. This defense and indemnification obligation will survive these TOS and your use of the Site and the Services.